You can get free, confidential, independent, impartial and reliable advice from these charities. If you need help with benefits, tax credit problems, housing or immigration enquiries, take a look at this list to find the best one for you. 

All of these advice centres have been awarded the national Advice Quality Standard.

Sutton Borough Citizens Advice Bureau (CAB)

Sutton Borough Citizens Advice Bureau are a registered charity offering free, confidential, independent debt advice with a specialist debt advisor.

You can visit the Sutton CAB website or arrange an appointment at one of our offices. 

Sutton CAB

Visit them at: Central Library, St Nicholas Way, Sutton, SM1 1EA

The Sutton branch is located underneath Sutton Library; next to the Civic Offices and is open for assisted information from 10am to 4pm Monday to Friday.

Carshalton and Wallington CAB

  • visit us at 68 Parkgate Road, Wallington, SM6 0AH
  • telephone: 020 8405 3552 (open Monday to Friday, 10am – 12noon and 1pm - 3pm)
  • this branch is open for pre-booked appointments only

Step Change Debt Charity

Step Change is a registered charity that offers free advice.

National Debtline


Payplan is an independent company offering free debt advice.

The Insolvency Service

You can get information about bankruptcy from the website. Information is also available in languages other than English.

Business Debtline

Business Debtline is a charity that gives free specialist advice by telephone to self-employed and small businesses.

If you have accessibility requirements

If you need an interpreter, please ask someone who speaks English to ring and make arrangements. Home visits may be possible if you cannot get to the advice centre because of your disability.