New council waste contract focuses on improved street cleaning and flytipping

20 May 2024

Sutton Council has re-appointed Veolia to deliver waste and street cleansing services as part of an eight-year contract starting in April 2025.

The new contract focuses on providing the highest levels of customer service to Sutton residents. This will be supported by new and more energy-efficient vehicles, an improved street cleansing service - with waste bags being collected from the street more quickly - as well as a new night cleansing team to clear fly-tips overnight. 

To ensure Sutton’s communities benefit directly from the partnership, Veolia has committed to funding more community projects, as well as increasing local recruitment, with a special focus on supporting young care leavers into employment. 

A dedicated team will support residents to recycle more and reduce the amount of waste from homes, helping to improve Sutton’s local environment. The Council has invested in a newly refurbished depot dedicated solely to Sutton’s new waste and street cleaning contract. This will further enhance the efficiency of the waste service for our residents, as well as meeting our environmental ambitions. 

Sutton residents can still expect the same frequency of collections, including on bank holidays, and there will be no change to the bins households currently use.
Commenting on the appointment, Councillor Barry Lewis, Lead Member for the Environment, said
“We have listened to our residents’ experiences of the current waste contract when choosing a new partner.    

“Our waste and street cleansing service is the one council service that every Sutton resident experiences. So making sure it is efficient and responsive was extremely important to us. We also wanted the new contract to help us remain one of the cleanest and greenest places to live in London. 

“To make sure we found the right partner, we undertook a rigorous selection process and councillors from all the political groups were involved in giving their feedback. From this process, it was clear Veolia understood our ambitions and recognised where they themselves could make improvements. 

“I look forward to continuing to work with colleagues from Veolia on making our waste and recycling services even better. We have already started to prepare for the new contract to ensure that we are ready to go on day one in April 2025 but residents should notice no difference to the services they receive.”