Pay Council Tax

There are several ways that you can pay your Council Tax bill.

Pay by Direct Debit

If you set up payments by Direct Debit, you could win £100 in our quarterly prize draw.

If you’ve registered for MyAccount, you can set up a Direct Debit by logging in or by creating a new account. 

If you can't use MyAccount, you can download a printable version of the direct debit form. It can be sent to us by email or post, to:

Council Tax Team,
Civic Offices,
St Nicholas Way,

You can choose to pay:

  • over 10 or 12 months
  • on the 1st, 8th, 16th or 23rd of each month (the April payment date is always the 7th and not the 1st)

Make sure you enter your bank account name exactly as it appears on your bank card/cheque book. 

Once you’ve set up the Direct Debit, we’ll send a new bill to you within 10 working days. This will tell you how much you’re paying and when. 

Please note, if your direct debits are returned unpaid, the Council does not automatically represent them. Also, if three direct debits are returned unpaid, the instruction is automatically cancelled.

Amend or cancel your Direct Debit

If you can change your Direct Debit online, or cancel it anytime by contacting your bank or building society.

Set up or change a Direct Debit

If your account is subject to ongoing court proceedings
If you have summonsed arrears, you can’t use our online Direct Debit service. You can set up a Direct Debit by calling us on 020 8770 5000.

Pay by card

You’ll need to give your Council Tax account number when making the payment. This is shown at the top of your bill.

Pay online

Make a payment online

Pay over the phone

Call our 24 hour automated telephone payment service on 020 8770 7887.

Online banking

For online banking, standing order, BACS and CHAPS payments, make payments to:

Sort code: 30-80-12

Account number: 13740960

Account name: London Borough of Sutton - Income account

Allow at least 5 working days for your payment to reach our account.


You'll need a copy of your Council Tax bill. You can take it with you to:

  • pay with your Payzone card at Post Offices and newsagents that display the Payzone sign
  • pay at a Post Office with cash, a debit card or a cheque