Privacy Notice and Data Protection


Cookies are small files stored on your device which contain information about your visit to websites; see more information.

Our cookies policy covers:

  • what cookies do
  • cookies used by this website
  • your consent to use of cookies
  • managing cookies
  • cookies and the law

What cookies do

Depending on who sets them, how long they last and what they are for, cookies can be one or more type:

  • strictly necessary: cookies enable you to move around a website and use its core features
  • performance cookies: collect information about how you use the website
  • functionality cookies: allow the website to remember choices you have made and provide a more enhanced, personalised service
  • targeting and tracking cookies: are used to deliver more relevant advertising
  • session cookies: are temporary and normally deleted when you close your browser, they help you complete tasks online, for instance remembering your details when you complete forms or remembering recent search terms
  • persistent cookies: are stored for a fixed period of time and recognise if you have visited a website before or previously set any preferences, they also collect visitor statistics
  • first party cookies: are set directly by the website you are visiting and the information is only used by that website
  • third party cookies: are set by a different website or organisation to the one you are currently using and the data the collect may be shared

Cookies used by this website

We use a mixture of cookies types to help improve your experience using our website:

  • strictly necessary cookies enable you to move around the website and use its core features, to log-in and submit forms
  • performance cookies gather visitor metrics to help us improve website performance
  • functionality cookies store your preferences and customer satisfaction feedback
  • Advertising cookies deploy cookies that collect a small amount of personal data (the IP address given to a user for each new browsing session by their internet service provider) in order to deliver relevant advertising these are not stored or sold and are deleted after use.

Cookiepedia can be used to see details of cookies on, which we use to:

  • remember the preferences you set
  • make form submission easier
  • recognise when you are logged in
  • log you out automatically after a period of time to protect your account against misuse
  • know how many people have visited our website, the search terms they use and the journeys they make to locate content
  • capture user feedback and ensure we only ask you to partake once
  • create heat maps based on your behaviour
  • test variations of our website to improve performance

We do not use the information captured by cookies for any other purpose 

Your consent to use of cookies

You can agree to accept all cookies on our site or you can set a personal preference using our cookie banner or you can configure your device by adjusting your browser preferences if you prefer cookies to be refused. However, as certain website functions rely on cookies, refusing cookies may affect your use of this website.

Visit information on how to adjust your cookie settings in the most popluar web browsers.

Cookies and the law

A European privacy law The ePrivacy Directive gives users of websites and other digital media control over the information which is collected about them. The Information Commissions Office enforce this directive in the UK; cookies are also governed by data protection legislation.

Cookies are also set when you:

  • click on social networking buttons in our pages such as facebook and twitter
  • watch videos
  • register for services
  • take part in online surveys

If you do not want to accept cookies, your browser can be set to automatically reject them or to inform you every time a website asks to store a cookie. You can also delete previously stored cookies.

You can find out more about cookies and how to manage them on the GOV.UK