1. Home
  2. Businesses and licensing
  3. Licensing
  4. Premises Licences

Current applications, making comments, complaints and reviews

Name of Premises: Oru Space Ltd
Address of Premises:  Rooftop Bar, 7 Throwley Way, Sutton, SM1 4AF 
Type of Application: New Premises Licence Application form
Last date of Representation: 30 April 2025

Name of Premises: Domestique Coffee Limited
Address of Premises:  31 Station Way, Cheam, SM3 8SD
Type of Application: New Premises Licence Application form
Last date of Representation: 15 May 2025

Applications are removed after the closing date for representations. If representations have been received then the application will be decided by the Licensing Committee. All those who made valid representations will be invited to attend the hearing.

Making a comment

The protection of local residents is given a central place in the Licensing Act. 

When an application is made for a new licence, or a variation or review of an existing licence, other parties are free to make relevant and reasonable representations (comments).

Relevant representations

Your representation must be in writing (email correspondence is accepted) and must include your full postal address.

Only representations that are about the likely effect of the grant or variation of a premises licence on the promotion of the licensing objectives will be considered.

Representations should focus upon matters that the owners of the premises may be able to have some effect upon. For example, where customers park their cars is beyond the control of the premises owner, so wouldn't be considered. Representations considered to be vexatious, frivolous or repetitious will not be considered.

The Licensing Act requires that we pass your representation in full to the applicant.

Licensing objectives

The Licensing Act 2003 outlines four objectives which underpin the regime and must be considered when determining an application:

  • the prevention of crime and disorder
  • public safety
  • the prevention of public nuisance
  • the protection of children from harm

What happens after you make a representation

Sometimes the applicant will contact you to see if they can satisfy your concerns by amending their application.

If they are unable to resolve your concerns and if the licensing authority considers that the representations are relevant it must hold a hearing to consider those representations. The exception is if all parties can come to an agreement beforehand and agree that a hearing is unnecessary. You will be invited to the hearing. 

Reviews, complaints and appeals

You can apply for a licence review if a licensed premises such as a pub, club, cafe or shop is causing problems.

Complaints

If you have a problem with a licensed premises, you should first discuss the issues informally with the premises licence holder. In many cases they will not be aware of the problem and this will give them the opportunity to resolve the issues.

If this does not lead to an improvement, then you should contact us. 

If you have tried all steps and are still experiencing problems, then you may be able to review the licence.

Review

Who can apply for a review

  • other persons, an individual, body or business which is not a responsible authority; or
  • a responsible authority, Police, fire authority, health and safety enforcing authority, planning authority, local authority pollution officer, person responsible for the protection of children from harm, the local weights and measures authority, licensing authority, and public health

Grounds for the review

A review must be about the licence holder's failing to promote one or more of the licensing objectives.

These are:

  • the prevention of crime and disorder (for example drug-related problems, disorder, drunkenness and anti-social behaviour)
  • public safety (the physical safety of people using the venue)
  • the prevention of public nuisance (for example noise from music, litter and light pollution)
  • the protection of children from harm (including moral, psychological and physical harm)

How to seek a review

Download and complete the licensing application form.

Post the application to us at:

Licensing Team
London Borough of Sutton
Civic Offices
St Nicholas Way
Sutton
SM1 1EA

On the same day, you must: 

  • send a copy of the form to the holder of the premises licence or to the club in question
  • send a copy to each of the 9 responsible authorities

Failure to notify the responsible authorities or the licence holder on the same day as us will make the application invalid.

Once you apply for a review there are 28 days during which responsible authorities and other persons may make representations to the review.

At the end of this period you will have the opportunity to present your case to the Council's Licensing Sub Committee. The licence holder and any persons who made representations will also be able to speak and put forward their position. The Licensing Sub Committee will then determine the review. 

You must be clear about what you are seeking to achieve with your review application, for example, imposition of conditions on to the licence or the removal of a licensable activity from the licence.

For further information on reviews, contact the Licensing Team.