Make a professional referral to adult social care

Report a safeguarding concern, or tell us about an adult who needs care or support.

You can make a professional referral if you're someone with a duty of care, such as a doctor, nurse, social worker, housing officer or police officer.

What you’ll need to tell us

We need enough information about someone to be able to identify and contact them.

We can only accept a referral if you tell us:

their name and date of birth
their phone number or email
their GP details
any health conditions
what they need help with

You don't need the person's permission to make a referral, but speak to them first if you can. We may not be able to help someone who doesn’t want it.

If you're reporting a safeguarding concern

If you're telling us about an adult at risk, we don't expect you to know all their personal details. Just give as much information as you can.

Report abuse or neglect of an adult (safeguarding concern)

Use this form to tell us about an adult who is being abused or neglected, or is at risk of harm.

WarningIf someone is in immediate danger call 999

Report an adult safeguarding concern online

If the person is under 18, refer a concern about a young person to our children’s service.

Learn more about adult safeguarding and when to report a concern

Refer an adult with care or support needs

You can refer an adult to us for any of the following:

occupational therapy assessment
care needs assessment
mental health referral
carer’s assessment
vision and hearing assessment

Make a professional referral online

Occupational therapy assessment

This is for adults who might benefit from equipment or home adaptations because they struggle with daily tasks in the home. This could be because they: