Maintenance to online services
Online forms related to waste services will be undergoing maintenance and may be intermittently unavailable from 9pm on Friday until 7am on Monday. We appreciate your patience.
You can send us the evidence to support your housing benefit and Council Tax reduction claim by uploading photographs or scanned copies of documents.
Submit evidence to support your claim
Use your smartphone or tablet to take photos of your payslip and tenancy agreement.
You will then get a unique number confirming that we have received the form.
We’ll need to see your award statement.
You can log in to your Universal Credit account, and use the print menu to save your award statement as a PDF document that you can upload.
Otherwise, print it off, take a clear photo of each page, and upload the photos.
We’ll need you to photograph or scan all of these:
You’ll be asked to provide them at the end of the form, just before you submit your claim.
If you are not able to use the online form to send us evidence, you can contact us by:
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