Creating accessible content

Page title

  • the title is the first thing a screen reader reads, so it should describe the topic or purpose of the page
  • the page title should be short, active, and meaningful 
  • if your page is transactional (has a call to action), include a verb in the title like ‘Pay for..’
  • check page titles start with a capital letter and all following words are in lowercase unless they are a proper noun
Page title examples

✔ Regulations for environmental waste

❌  Regulations

✔ Apply for council tax discounts

❌  Apply for it

Structure your content using headings

  • people who use screen readers will often navigate a website by having the screen reader read out the headings
  • structure your content into bite-sized chunks and give those chunks a heading
  • use the correct heading styles (H1, H2, H3, and so on) in descending order and do not skip any levels

Page length

  • there is no ideal minimum or maximum page length
  • make the main body of your page as focused as possible
  • get to the point quickly to help your reader find the information they need

Make link text meaningful

  • people who use screen readers will often navigate a website by tabbing from link to link, without reading the surrounding text
  • this means that the screen reader reads a list of links to them
  • this is only useful if the individual links are meaningful, even when read without the surrounding text

Read more about writing descriptive links

Examples of descriptive links

✔ Applying for council tax discounts

❌  View a map of Sutton

Use tables sparingly

  • do not use tables to layout text
  • use tables for data that is too detailed or complicated to be described adequately in text, and which lends itself to being presented in rows and columns
  • make sure the table has a header row or screen readers will ignore it
Example of accessible table
Council tax bands and amounts due
Council tax band Range of values (£) Sutton Council (£) ASC Precept (£) GLA Precept (£) Total Council Tax (£)
A Up to 40,000 882.51 112.75 242.44 1,237.70
B 40,001 - 52,000 1,029.60 131.55 282.85 1,444.00
C 52,001 - 68,000 1,176.68 150.34 323.25 1,650.27
D 68,001 - 88,000 1,323.77 169.13 363.66 1,856.56

Provide alt text for images

  • ensure all images have alt text describing the image
  • this text will be read out by screen readers to people who are unable to view the image
  • follow the guidelines for providing alt text for images

Avoid using text in images as the sole method of conveying information

  • screen readers can’t access any text that is part of an image
  • the text can also not be found by search engines
  • if you need to use an image with text in it, repeat that text in the document or the image’s alt text
  • find out more information about providing alt text for images

Publish everything as webpages or as accessible PDFs

  • we try to publish all our content on webpages
  • you can publish the content as an accessible PDF when it would be impractical to publish it as a webpage
  • we do not use or link to any other document formats

Make sure all PDFs are accessible