Get care technology to help you stay independent

Find out how technology such as sensors and detectors can help you live safely and independently in your own home.

Live more safely with technology enabled care

Technology enabled care – sometimes called care technology or telecare – supports you or the person you care for to live more independently at home. It can boost your confidence, and gives peace of mind to family and carers.

We've partnered with Medequip Connect to provide residents with a digital care system that connects you to family, friends and care professionals.

How it works

Medequip’s service covers a range of technology, including the award-winning Assure system provided by The Access Group.

The system is made up of sensors, detectors and panic buttons around your home. They are linked by the Access Assure Home Hub, which is a device plugged into a power socket.

The equipment sends activity-based data to the people in your care circle. They can access information via a phone app to let them know you're safe and well.

For instance, a family member can be alerted:

  • when you’ve started your day
  • when your carers have arrived and left
  • if you go out of an external door at night

It also lets them know if anything has happened, such as a fall.

The system builds up a detailed picture of your daily routine and can see when things aren’t going well or if anything is changing. Friends, family and carers can see this and react quickly.

In an emergency

If you need help or there's an emergency, you can press the panic button or your Home Hub screen. This automatically connects you to the Medequip contact centre, which is open 24 hours a day, every day.

An emergency responder will be sent within 45 minutes if the situation requires it.

Buy it from Sutton’s care technology shop

You can buy the system, or find out more about it, by visiting Medequip Connect’s care technology shop at the civic offices in Sutton.

Paying for the service

If you’re funding it yourself you’ll pay:

  • £8.57 a week
  • a £33 set up fee

When we might help you pay for it

If you think you have eligible care needs, Medequip will refer you to us for a care needs assessment.

If you qualify for care, we’ll ask you to complete a financial assessment. This will tell us how much you’ll need to pay towards your care, including any care technology.

Most people pay something towards their care.

Get in touch with Medequip Connect

If you think care technology might help you, get in touch with Medequip Connect or visit their care technology shop at the civic offices in Sutton.

Address

Sutton Council Civic Offices, St Nicolas Way, Sutton

Opening times

9am to 5pm, Monday to Friday

Email

connect.sutton@medequip-uk.com

Phone

0330 0163 655

Equipment and home adaptations

If you struggle with everyday tasks in the home, our occupational therapy team can recommend equipment or changes to your home that will help you.

Learn more about equipment and home adaptations (occupational therapy)

Mobility aids

If you’re having difficulty walking or getting around, you might benefit from physiotherapy or walking aids such as sticks, frames, wheelchairs and scooters.

Get help with walking and mobility