Find out how you can travel for free using a disabled persons Freedom Pass, and what makes you eligible.

What you can do with a Freedom Pass

A disabled persons Freedom Pass allows free travel on:

  • public transport across London
  • local bus journeys nationally

Learn more about the Freedom Pass on the London Councils website

Check if you’re eligible 

You can apply for a disabled persons Freedom Pass if you:

  • are blind or partially sighted
  • are profoundly or severely deaf
  • are without speech
  • have a disability, or have suffered an injury, which has had a substantial long-term adverse effect on your ability to walk
  • do not have arms or have a long-term loss of the use of both arms
  • have a learning disability that is defined as 'a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning'
  • have been refused a driving licence on the ground’s of medical fitness 

Applying for a Freedom Pass

To apply for a disabled persons Freedom Pass if you have an eligible disability, you can:

Renewing your Freedom Pass

If your Freedom Pass expires on 31 March, you'll automatically receive a new one in the post before that date.

If you've moved address but haven't told our Concessionary Travel Team

You'll need to get in touch and provide us with one of these documents so we can update your address:

  • a current council tax bill, letter or payment book
  • a current council or housing association rent book, statement, letter or tenancy agreement
  • a current TV licence
  • a printout of a residential utility bill, letter or online statement dated within the last 3 months (we won't accept mobile phone bills)
  • an HM Revenue and Customs letter dated within the last 3 months
  • a Department for Work and Pensions letter dated within the last 3 months
  • an occupational pension letter dated within the last three months

Accessible travel support

You can get more information about accessible travel by visiting:

Contact us

Get in touch if you have any questions about your Freedom Pass.

Phone

020 8770 4578

Email

concessionarytravel@sutton.gov.uk