We have put together step by step guides for the Planning Register on how to:
register and login
search for applications
comment on applications
set up notifications, saved searches and tracking applications
How to register
Anyone can create a new account free of charge.
To create a new account:
go to the Planning Register
click the 'Register' button on the portal homepage
enter your postcode
select your address from the drop down list
read the terms and conditions
tick the box to confirm that you have read and agree with the terms and conditions
verify your registration by clicking the link displayed in an activation email sent to you
if you don't receive the email within 30 minutes, check your spam folder
Video tutorial for how to register
VIDEO
How to login
Once you’ve registered, you can login to the Planning Register using your email address and password.
Your email address and password are case-sensitive, so keep an eye on upper and lower case letters.
Search for applications
There are 5 different search options on the Planning Register.
Follow these steps to search for a property or application:
select planning or building control from the drop down list
select simple or advanced search
Simple search
select applications, appeals or enforcements
in the 'Status' drop down, select 'current', 'decided' or 'all'
enter the postcode, road, application reference number, or first line of the address
select the specific case or application from the results list
Advanced search
input the information you have in the relevant search fields
select the specific case or application from the results list
or you can see results on a large map by clicking the 'Show results on a large map' link on the right side of the page
Viewing further details
once you have selected a case or application from the search results list you can view further information
click on the 'Summary', 'Further information', 'Contacts' or 'Important dates' tabs to see more about the case or application
you can also click the 'Comments', 'Constraints', 'Documents' and 'Related cases' tabs for more information
if you want to view the application on the map, click on the 'Map' tab
Viewing weekly and monthly lists
go to the 'Search' menu
select 'Weekly/Monthly Lists' and then select from the weekly or monthly tabs
select the Ward from the drop down list
select the Week beginning from the drop down list
then select either 'validated in this week' or 'decided in this week'
you can now select from the list of results or from the map (right of the results list)
Video tutorial for searching for applications
VIDEO
Comments on applications
To comment on a planning application online, you will need to have registered for an account on the Planning Register.
Then you can:
use the 'simple' or 'advanced' search function to find an application
enter the postcode, road, application reference number or first line of the address in the search field
select the application (with a blue 'comment' icon to the side of it) you are looking to comment on or object to
once selected, check the details of the application and click the 'Make a comment' button
select either 'Councillor' or 'Member of public'
select either 'Object', 'Support' or 'Neutral'
add your comments
submit your comment or objection
Once you've submitted it, your comments (including your name and address) will be published online.
Video tutorial for commenting on applications
VIDEO
Set up notifications, saved searches and tracking applications
login to the Planning Register
search to find the application you’re looking for
click ‘Track’ in the top right - the button with a star
you’ll receive an email when the status of the application changes
You can find applications that you’ve tracked by going into ‘My profile’, then ‘tracked applications’.
Video tutorial for setting up notifications
VIDEO