Complaints and feedback

What is a complaint and how to make one, or leave feedback or a compliment about a service or a colleague.

What happens when you make a complaint and what you can expect from us.

How to report suspected wrongdoing in or to an organisation.

What happens when you make a complaint about our children and young people's service.

Make a complaint about our housing services.

Make a complaint about our Adult Social Care service.

Make a complaint about an education service.

What to do If you're unhappy with the delivery of Childcare Entitlement from a childcare provider.

Information on how to join our user research panel.